I reached LCCT 35 minutes before my flight, realizing I am late for check in, I ran my way to the check in counter, there were so many of them. Unlike MAS in KLIA, all domestic flights can be checked in at any domestic counters but AirAsia, they are so fucking organised that they have a dedicated counter for each and every single destination. Like an idiot, I went to one of the counter, queued up and when it was my turn...
Me: Good morning! I am sorry, I know that I am late, can I still check in?
(One frustrated AirAsia Indian lady because she needs to handle the big crowd before me, looked at my e-ticket and said)
AirAsia Indian Gal: Can you check the counter please? This counter is for KK flight.
(Niamah ke hai, my fault ar you have to handle many customers? Blame your smart CEO lar for the RM9.99, RM19.99 or watever dot.99 deals lar)
Found the right counter, showed the counter man my e-ticket, I managed to look at my watch, I have about 25 minutes before the plane departs. But to my dismay, this Indian guy also rejected me saying...
AirAsia Indian Guy: Sir, you are way too late. Stated here in the terms & conditions the counter closes 45 minutes before the flight.
Me: But please, I am on my business meeting trip and I sincerely hope you can help. I was on teh same situation yesterday at KLIA for Kuantan flight with MAS but they managed to check me in.
AirAsia Indian Guy: MAS is MAS, this is AirAsia, we have rules & regulations. There is another flight to Kota Bahru later this afternoon, you can purchase the ticket at the counter.
YES, I am on the wrong side, so I got no right to argue or rather debate with the people there as it was already stated in black & white that the counter will close 45 mins before the flight. But can the staff some basic manners since they are in service line, knowing me a panicked traveller needing much consolation and yet bang me again & again.
So I forked out RM 153.00 for a one-way trip to KB from the ticketing counter, the next flight is 1.40pm which means I got more than 6 hours to go. Arrrggghhh...
While I walked around the LCCT like a sohai, I managed to look at how AirAsia had created history in the Malaysian aviation industry but the way they manage things, I can feel the quality of services had been deteoriating day by day being compared to my first experience with AirAsia years ago when they just started.
Now, Everyone Can Fly (AirAsia tagline)
not only that Uncle Tony
Now, Everyone Can Smell The Best Ammonia scented toilet in LCCT
Now, Everyone Can Have Their Flight Delayed but NO compensation
Now, Everyone Can Miss Flight if They Don't Check in on time
I am just so pissed that I can continue ranting here...
So fucking pissed to the extent of me spending on perfumes to make myself felt better. I got this girl syndrome, shopping makes mikemmery happier :P
But one compliment I have to give at least for the LCCT airport, they have a relatively fast wifi connection, I managed to download a handful MP3s and did my MSN chatting. My overall emotion cools off as there were something to keep me occupied.
Time for boarding, again it was delayed. Not due to any technical issue, it is due to the heavy downpour that prevented the passengers to get to the plane. Remember the old school way of boarding a plane? They do not have enough UMBRELLA ella ella eh eh eh, not enough UMBRELLA ella ella eh eh...
2.10pm-finally boarded the plane. A scene from my window seating
Reached Kota Bahru about 3.15pm and obviously I am late for my launching in Grand River View Hotel. Took a taxi and reached the hotel at about 4pm, lucky enough I managed to do a half hour product talking and passed the message through the dealers. Again, the dealers turnout to be quite disappointing. So imagine my fcuking feeling of being through all this flight scenes and gave a presentation to only a handful dealers? Wasted my time isn't it?
OK, enough said, I already do not have energy to complain about my launching. My scheduled flight back to KL was at 9.30pm. As my function ends at 5pm, I called one of my Kelantanese buddy to catch up for dinner, it had been a good 5 years since we last saw each other.
Went to this nice Thai restaurant (I am too tired that I did not take any picture of the food here), in the mid of our dinner, I was interrupted by an SMS and the content was as below...
Wah lao eh, KNNCCB, you delay flight can, I late 20 minutes earlier this morning to check in, cannot? Wah, Tony, lu really taikor lar... The biggest notorious gangster in Malaysia also cannot fight you...
I am too tired to get upset already really.. really really dead tired... Now I know why MAS got a turnaround this year to a profitable year. Thumbs up Dato Jala. Hope you got cheaper fare next time, I will travel Malaysia Airlines.The last thing I had in Kelantan, a sudden crave for ice-cream made me go to one of the shop in airport...